Your privacy and security are our top priorities.
At City Mistri ("we", "our", or "us"), accessible from https://www.citymistri.xyz, the privacy of our visitors and clients is one of our main priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal information when you visit our website or contact us for service.
If you have any questions or need more information about our Privacy Policy, please contact us using the details below.
When you book a service, request an estimate, or contact City Mistri, we may collect the following information:
We use the collected information for the following purposes:
We respect your privacy. City Mistri does not sell, trade, or rent your personal information to others.
Your phone number, address, and service details may only be shared with our verified internal technicians or service team strictly for completing your requested service.
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.
Customers may voluntarily send photos or videos of doors, windows, glass, mosquito nets, locks, rollers, or project areas for estimate purposes.
We use these photos and videos only to understand the service requirement and provide better support. We do not publish customer photos, home photos, or project images for marketing without permission.
Like many professional websites, City Mistri uses cookies and similar technologies. Cookies help us understand visitor preferences, visited pages, and website performance.
We use Google Analytics to understand how users interact with our website. This helps us improve our content, services, and user experience.
Google Analytics may collect information such as device type, browser type, visited pages, approximate location, and website interaction data. You can control or disable cookies through your browser settings.
Customers may contact us through WhatsApp, Messenger, Facebook, phone calls, or other third-party platforms. These platforms have their own privacy policies and data handling practices.
City Mistri is not responsible for the privacy practices of third-party websites or platforms.
City Mistri does not collect debit card, credit card, banking password, or sensitive financial information through this website.
If payment is made for a service, it is handled directly between the customer and City Mistri through the agreed payment method.
We keep customer information only as long as necessary to provide service, maintain service records, respond to customer support requests, and improve our business operations.
Customers may request correction or deletion of their personal information by contacting us.
Protecting children while using the internet is important to us. City Mistri does not knowingly collect personally identifiable information from children under the age of 13.
If you believe that a child has provided personal information on our website, please contact us and we will try to remove such information from our records.
By using our website, contacting us, or booking our services, you consent to this Privacy Policy and agree to its terms.
If you have any questions, suggestions, or requests about this Privacy Policy, please contact us:
City Mistri